Wait! Who said you didn’t have super powers?! Whoever it is, go tell them off!
I’ll wait here!
Seriously, though. You most definitely can do your part to make the
world a better place. Heck! You’re probably already doing so! However,
some of those many ways combine the useful with the pleasant. Take
electronic billing for instance. Not only you get a notification through
email as soon as your invoice is issued, but you also contribute to
reduce the amount of paper in circulation. It’s somewhat like planting a
tree with every electronic invoice you get. A green environment is a
healthy environment! Hey! Put down that paintbrush and that green paint
bucket! That’s not what I meant.
If we want to successfully make the world a greener place, we need to
take the little details into account. After you sign up for electronic
billing, you might want to have a personal account on our website.
When we send your monthly billing summary via email, it is good
practice for you to click the link to the detailed bill. That way you
will be kept in the loop if we make any announcement. Besides, there are
tons of things you will be able to do once you create an account
online. Things like changing your programming, making a payment, viewing
PDF versions of your invoices (those are very printer friendly), etc.
You can top it all off with an automatic withdrawal. The ways you can do this are literally endless. You can contact us to
have it set up or… take a wild guess… Yup! You can also set up
preauthorized payments through your personal account online. With
instant invoice delivery via email, automatic payments through credit
card or your bank account, the ability to manage your account online,
all the power is yours.
Now you can simply sit back, relax, and let it all flow smoothly on its own. You can see more details here. We thank you for your efforts towards a healthier environment.
By Rykselson H. A.
If you’re a customer with Shaw Direct satellite and will be away
from your home for an extended period of time for any reason – be it a
vacation or otherwise – we offer a program called Seasonal Break that
may be of great benefit to you. Whether you’re wanting to refresh your
memory as to the exact details or whether you’re hearing about it for
the first time, we want to ensure all customers can take advantage –
let’s break down how it works so you can use this program to suit your
If you want to put your Shaw Direct account on Seasonal Break, there
is a minimum and maximum timeframe to do so. You must have the
service suspended for no less than two weeks (14 days, to be exact),
and it can be put on hold for no longer than 180 days (approximately six
months). During the time that your services are suspended, your account
will not incur any further charges until the date of reconnection. The
balance of your bill will be pro-rated for the number of days of
service you’ve used up until the date of suspension. Any
balance owing previously will still be due (so, if you ordered a movie
through Shaw Direct On Demand the night before you contacted us to go on
a Seasonal Break, the charge for the movie will still be outstanding).
As service will automatically be restored after the last day of the
Seasonal Break, it is important to select your reconnection date (unless
you decide to go the full 180 days – in this case, you will be advised
of the reconnection date). If you are unsure of exactly what day you
will be coming home, you can provide an approximate date (for example,
Mr. Swanson knows he’ll be back in January, but is unsure of the date.
To be safe he provides us the date of January 30 for reconnection). If
at any time you then find out the exact date that you will be back, you
can call in and change what was initially scheduled (so, if Mr. Swanson
finds out he’ll be home earlier than anticipated, he could call before
then to change the automatic reconnection date, or call on the day he
gets home to have his services restored. Alternately, if he found out
that he’d be gone longer than expected, he could have the date pushed
back, as long as it doesn’t push him over 180 days). If no
changes are made to the reconnection date, then the date originally
chosen will be the date services return and charges begin again.
Let us know before your next vacation so we can help get you setup with Seasonal Break!